Showing posts with label Industry News. Show all posts
Showing posts with label Industry News. Show all posts

Wednesday, July 16, 2008

Compensation Architect: The New Blog on the Block

I mentioned Santorini Consulting a few times in previous posts and they just told me they had started their own blog called "Compensation Architect – Your guide to designing, implementing and managing effective compensation solutions".

So far, David Kelly, a fellow compensation management expert, is the main contributor. Sheryl Friesz, Founder and VP of Partnerships, and Brian Silverman, President and CEO of Santorini Consulting, are also planning to contribute their perspective on related topics. Each have acquired years of experience working at Callidus Software before joining Santorini.

Their 3 first posts which have been published at a frequency I hope they will be able to maintain, provide insightful information about sales compensation, policies versus procedures and the difference between reports, queries, feeds and analytics.

Hopefully, over the next few weeks we'll see some synergy between our blogs, and rather than creating redundant entries, we will each be able to provide fresh perspectives and information to our readers. Even in a field as specialized as incentive compensation, there should always be a place for blogs from product vendors, consulting companies and especially from independent guys.

Go on, take a few minutes for a visit.

Friday, July 11, 2008

Incentive Compensation Industry News

Callidus Software Reports Preliminary Financial Results for the Second Quarter 2008
  • Subscription and support revenues for the second quarter are expected to be approximately $10.0 million, an increase of 68% over the second quarter of 2007.
  • Callidus On-Demand (subscription) gross margins for the second quarter are expected to be within the range of 45 to 50%, up from 22% in Q1 2008.

WageWorks Selects Centive Compel(R) to Automate Sales Compensation Management

Centive, the leader in on-demandsolutions for sales compensation and sales performance management, todayannounced that WageWorks, the leading provider of tax-advantaged benefitsprograms, has selected Centive Compel to automate sales compensation and drivesales performance. Here is another related article.


Xactly Named World's Best New Company by 2008 International Business Awards(SM)

Xactly Corporation took home theprestigious International Stevie(R) Award in The 2008 International BusinessAwards.

Sales Resource Group's PlanIt solution earns finalist award at 2008 International Business Awards and for for Microsoft Bluesky Finalist.

Thursday, July 10, 2008

Upcoming Sales Performance Analytics Webinar, July 22nd 1pm Central

There is a very promising webinar coming up, hosted by OpenSymmetry and presented by Greg Livengood.

I particularly wanted to promote this event because I worked with Greg for several months on an Accenture project, and I know that when it comes to Sales Performance Analytics, he REALLY knows what he is talking about. Expect a very insightful presentation by a friendly, dynamic and easy-going individual who built a world-class reputation as a sales performance analytics leader and pioneer.


Event Description:

With the economy in a downward slope, sales leaders more than ever need 'Sales Performance Analytics' and efficient ways to proactively identify potential problems and opportunities.

Most companies have the information they need to improve sales performance, however, many sales managers are challenged with accessing and correctly interpreting the data.

Greg Livengood, Senior Business Analyst with Livengood Consulting Group, will discuss how to leverage the 5 best practices in sales performance analytics that can boost your sales force performance.

• Visualize Sales Performance
• Develop Corporate Alignment
• Simplicity
• Build a Self-Sufficient Solution
• Engagement at the Executive Level

Click here to register.

Thursday, June 26, 2008

SPM News - Big News for Callidus, Varicent and OpenSymmetry

Varicent Software Announces Strategic Partnership with OpenSymmetry
Varicent Software, an innovator and provider of the only comprehensive application for sales performance management (SPM), recently announced a strategic partnership with OpenSymmetry, a largest independent consultancy specializing in sales performance management.

Other partners of OpenSymmetry include Actuate, Callidus Software, nGenera, Oracle, Sungard, TerrAlign and Xactly.

Callidus Software Broadens Performance Management Capabilities with Introduction of TrueTarget
The new SaaS-based software module, TrueTarget™, combines SPM and Employee Performance Management (EPM) capabilities to deliver Pervasive Performance Management (PPM) across the entire enterprise. The concept of PPM offers a single, business-wide, pay-for-performance solution for companies.

Pervasive Performance Management goes beyond standard incentive compensation management and includes objectives alignment, goal management, bonus allocation and employee evaluation.

I could be wrong, but as far as I know the only other major vendor currently offering a similar end-to-end solution is SuccessFactors. [Disclaimer: I have not seen Callidus TrueTarget or any of SuccessFactors' solutions yet]

Friday, May 30, 2008

Xactly Incent 4.0 - Effective Dating and Other New Features

Xactly will be releasing the new version of its On-Demand Sales Compensation Management application in the next week or two.

The main changes in Incent 4.0 will include an improved user interface and reports, "effective dating", improved organizational management and advanced searches.

User Interface and Reports:
The interface looks good and most of the changes were made around the new functionalities for effective dating. The reports look prettier and also have new security/privacy features. More reports are available and they work "out-of-the-box". As far as I know these reports are still not very customizable, so it will be important to make sure they satisfy the reporting needs.

Effective dating:
This is a feature I described earlier when discussing versioning. Effective dating allows to give a certain value to an object between certain dates, and a different value between other dates. This can be used to track changes to teams and reporting releationships, job or role changes, promotions, name changes, targets, etc.

For example, if a person's salary goes up from $50,000 to $60,000 on March 31st, the original version will show a salary of $50,000 and a new version will be created with an effective date of March 31st and a salary of $60,000.

Effective dating is extremely useful because rather than scrambling to make changes before a payroll date, changes can be done at anytime. Since these changes can be tracked, effective dating also improves auditability (it is easy to see how historical commissions were calculated).

Note: Effective dating in Xactly is currently limited to people, positions, hierarchy and relationships. Hopefully a future version of Incent will allow effective dating of other objects such as plans, rules, quotas, etc.

Organizational Management:
Without effective dating, organizational management was a bit tricky in previous versions. Changes in hierarchy and relationships are now much simpler and much cleaner.

Advanced Search:
Advanced searching makes the process of finding the right object or result much quicker. It was also a needed add-on to be able to search for effective dated objects.



I have seen a few minor upgrades of Xactly (3.x) and with the scope of these changes, this new release (version 4) clearly deserves it's own number. Lets just hope that effective dating will be applicable to all objects in the near future.

Enterprise Incentive Management News

Xactly
Xactly Wins Coveted 2008 CODiE Award
Sales performance management leader takes home software industry's top honor for best financial software solution

XACTLY NAMED TOP FINALIST FOR 2008 AMERICAN BUSINESS AWARDS(SM)
Leading on-demand sales performance management vendor chosen from among 2,600 entries for prestigious Stevie® Awards

Callidus
Sierra Atlantic Partners With Callidus Software to Advance Software-as-a-Service (SaaS) Delivery
Provides Global Delivery Model to Achieve Sales Performance Management Growth

Centive
Centive Named to JMP Securities' Hot 100 Software Companies
"We are pleased to be honored with inclusion in the Hot 100 report by JMPSecurities," said Michael Torto, president and CEO, Centive.

Centive Named as Finalist in 2008 American Business Awards
On-Demand Sales Compensation Management Leader Recognized for Providing Exceptional Customer Service

Saturday, May 17, 2008

ICM News This Week

Centive Named as Finalist in 2008 American Business Awards
On-Demand Sales Compensation Management Leader Recognized for Providing Exceptional Customer Service

Xactly Analytics: Look at Sales Compensation On-Demand
Xactly, a sales performance management company, recently released Xactly Analytics, an on-demand application designed to provide analysis, metrics, ad-hoc reports and dashboards based on aggregated post-sales data.

Skin in the Game
Centive smoothes away the calluses for a dermatology-product vendor. Thanks to implementing Centive Compel, Obagi Medical:
- increased net sales by 32 percent;
- increased operating income by 56 percent;
- increased net income by 149 percent; and
- added 200 new active physician accounts, an 18 percent increase.

Saturday, May 10, 2008

In the News this Week...

ForceLogix Announces the Release of New Sales Performance Management Coaching Solution
ForceLogix, the leading provider of sales performance management optimization solutions, has released a best in class sales coaching module designed to support all sales methodologies worldwide.

Callidus Software Inc (NASDAQ:CALD) to Present at Wedbush Morgan Securities Management Access Conference for Micro-Small-Mid-Cap Companies
Callidus Software Inc (NASDAQ:CALD) will present at the Wedbush Morgan Securities Management Access Conference for Micro-Small-Mid-Cap Companies on Wednesday, May 21 at 12:00 pm. Interested parties may access the presentation by registering for the event at wsw.com/webcast/wedbush6/register.aspx.

Xactly Wins 2008 CRM Excellence Award
Xactly Corporation, the leader in on-demand sales performance management, today announced that Technology Marketing Corporation (TMC)'s Customer Interaction Solutions(R) magazine has named Xactly's flagship application, Xactly Incent, a recipient of the 2008 CRM Excellence Award.

Dreamforce Europe: Benioff, Cloudy CIOs and sophisticated Europeans
Salesforce.com's inaugural European user summit landed in London this week. It was an important gig for the software as a service firm and attracted over 2,000 attendees. So how did it fare?

Upcoming Webinar:
Ventana Research: Sales Performance Management: Improving the Performance of Sales Organizations to Maximize Strategic Value
Here are some key questions that will be addressed in the research:
• What helps organizations improve maturity of their sales organizations and processes.
• Where organizations are investing into information and metrics to improve sales performance.
• Why the reliance on spreadsheets in 47% of companies are a problem and 51% rank scattered information as top impediment to improving sales performance.
• What are the top systems that are required to integrate with sales compensation and operations.
• What is the role of finance and executives for adopting sales performance management.

New Blog:
The Management Curve - How Technilogy is Changing the Way Sales is Managed
The Management Curve is a blog by Paul McCord about technology and the change it is currently and will continue to bring about in how salespeople and the sales function are managed.

Tuesday, May 6, 2008

Varicent SPM 5.0 - Interview with Varicent

I know I said I would only present industry news once a week, but I wanted to take a moment to discuss the availability of Varicent’s SPM solution - SPM 5.0. I want to talk about this because I’ve received a few questions about it, and especially because following a good conversation with Kelley Kassa, Director of Corporate Communications and Rod Radojevic, Vice President Product Marketing I can offer a bit more information.

Varicent SPM 5.0 is its flagship solution managing incentive compensation and sales performance. As with every other SPM solutions on the market, the value proposition is clear; Varicent SPM can predict costs associated with new plans, reduce errors, save time, reduce dispute resolution and administrative time of sales professionals, etc. More importantly, it can help out addressing the gaps existing between different business areas and departments.
I had never seen Varicent SPM solution before this overview. It seems like most of the changes were done with the business user in mind.

One of the major changes in release 5.0 was the complete redesign of the user interface. The interface is very clean and has a non-technical feel. As you can see in the screen capture below, the bar graph almost looks as if it was hand-drawn. The menu also consists of well designed 3D icons which are pretty self-explanatory. The visual appearance of the interface gives it a very pleasing and non-intimidating look-and-feel.

A new module called Composer was also introduced to this release. Rod pointed out that this module makes it easy for business users to set-up, manage and show rules and data flows. This workspace can give insight over calculations, territory assignments, credits, adjustments, overlays and exceptions. Rod added that the workflow appearance of this workspace makes it non-intimidating for anyone to jump-in and review the system.


Composer is not the only module using workflows; a new workflow module can be used to represent plans, reports, web forms, and document signoff and inquiries.


I asked Rod what makes Varicent SPM different from its competitors. We talked about its open architecture, its web analytics and reporting capabilities, its flexibility, scalability, and robustness. Rod also mentioned how Varicent was the first product to be a complete SPM solution, but I've seen this claim made by most other companies.

In my opinion, one of the features of Varicent which I have not seen elsewhere (and maybe it does exist and I'm just not aware of it), is Varicent's mobility feature. Business users or comp professionals can access information such as the Payee Ledger and Inquiries via a mobile device such as a BlackBerry. This seems like something that could be useful for professionals and consultants who are frequently on-the-road, in meetings, or for those who must be available 24/7 to resolve issues. I can see a particular benefit for a feature like this, for companies choosing an on-premise solution (Varicent is available on-premise as well as on-demand). It seems like it's the start of a new trend, just last Friday I read an article about how SAP and RIM teamed up to bring native CRM to the BlackBerry.

Overall, Varicent SPM 5.0 appeared to be very user-friendly and flexible, and seems to offer everything I would expect from an SPM solution.

If you have any other questions, please send them to me and I will gladly get an answer for them.

Friday, May 2, 2008

In the News this Week...

I'm trying out a new strategy; instead of cluttering this blog with industry news, I will try to post news, press releases, and upcoming events once a week. Let me know if I miss any important news, but please note that I'm intentionally excluding specific news about new clients, deployments and stock movements - there would just be too many to keep track!

In the News this Week:
Xactly Corporation Secures $30 Million to Cement Leadership Position in Sales Performance Management

Varicent Reduces Costs of Managing and Maintaining Sales Performance Management and Incentive Compensation Management With Latest Release of Varicent SPM

Upcoming Events:
Common Pitfalls in Sales Compensation Plan Design (by Makana Solutions)

Monday, April 28, 2008

Xactly On-Demand Analytics

Xactly Analytics is a new application from Xactly which delivers strong data mining and analytics capabilities, which are easy to leverage by business users and are available through dashboards and reports. It is currently in Beta release and is scheduled for general availability in June 2008.

[Disclaimer: I have not seen Xactly Analytics in action yet and will provide more information when I can]

Xactly Changes the Game in Sales Performance Visibility With On-Demand Analytics

Xactly Analytics stands out as market's first on-demand application enabling visibility into reliable post-sales data to better measure and maximize sales performance.

Xactly Analytics is a fully on-demand, Web-based application delivering a complete range of data exploration and analysis capabilities that would ordinarily require significant time and IT resources to develop. Xactly Analytics provides unified, authoritative views of key sales performance management metrics, including sales incentive analysis, product performance analysis, and sales performance analysis by sales team, product or region. It includes automated data-workflow processes that transform and aggregate business data brought together by Xactly Incent to provide executives, sales managers and finance managers with better visibility into incentive spend that has not previously been possible with traditional Incentive Compensation Management (ICM) products.

Saturday, April 26, 2008

nGenera - The Birth of a new nGen Company

I blogged about BSG Alliance when they purchased Iconixx 2 months ago. Today BSG Alliance was reborn as nGenera, a business innovation platform for Next-Generation Enterprises.

Another news which did not get much attention is that BSG Alliance/nGenera recently acquired Ncent, a fully integrated Sales Performance, Bonus and Salary Management software company. The cached version of Ncent website can be found here.

Mark Hall wrote a bit more about nGenera on his blog at ComputerWorld.

Here is more information about nGenera, straight from their website:

We're a different kind of company - built to enable our customers' journeys toward becoming a Next Generation Enterprise - and our innovative core is made of three distinctive capabilities:
  • A business platform and components that create an agile mechanism for identifying, creating and configuring our assets
  • Collaboration software that enables community-driven innovation (Wikinomics) and interconnects the new global workforce
  • An on demand framework that turns Big Ideas into reality for leaders, employees and customers 10x faster than traditional means

Our customers plug-and-play into our platform to enable:

  • Revenue growth without additional costs
  • Significantly greater utilization of employees and resources
  • Breakthrough responsiveness to opportunities & threats

The agility of our platform enables us to configure product offerings directed at our customers' most pressing challenges and opportunities. Currently, nGenera offers three core products:

nGen Leadership gives companies the tools to understand, orient, define and plan their company's transformation into a Next Generation Enterprise. Capabilities include Enterprise 2.0 training, leadership development, management chain automation, strategy on demand and simulation on demand, all powered by Web-based software.

nGen Talent enables enterprises to identify, source and retain key resources anywhere in the world, and to provide an attractive, compelling work environment for the new workforce. Major capabilities include recruiting and on-boarding, learning and development, performance management, total compensation and collaborative culture.

nGen Customer gives companies the means to turn customer insight into compelling, differentiated products and services - to co-create complete customer experiences. Key capabilities include customer experience assessment, emotion mining, community-driven innovation, customer experience design on demand, multi-channel interaction, knowledgebase management, and Web monitoring and analytics.

Wednesday, March 5, 2008

BSG Alliance Acquires Iconixx Corporation

We have seen extensive market convergence over the past 2 years... Oracle purchased Siebel, Hyperion and more recently BEA. IBM also purchased many companies including Cognos.

Less than 2 months ago, Callidus Software acquired Compensation Technologies, an incentive compensation consulting company.

Today it’s BSG Alliance who purchased Iconixx. Iconixx was a major competitor of Compensation Technologies and offered consulting services in the areas of sales compensation, variable compensation, and performance management.

BSG Alliance is an Austin Startup who have also purchased several other companies in 2007 and 2008 after securing $20 million in funding.
• Industrial Science, a business simulation frameworks and technology company
• The Concours Group, a strategic consulting company
• Kalivo, a collaboration software company
• New Paradigm (Don Tapscott’s Company), a business innovation group

Tuesday, February 19, 2008

ICM World This Week

Centive
Centive expanded their executive team with two new executives; Lisa Mastrangelo will be Centive's CFO and Carol Peo will be VP of engineering.

Xactly
Xactly were named top finalist in the 2008 Codie Awards; an award by the Software and Information Industry Association (SIIA) to recognize "outstanding achievement and vision in the software, digital information and education-technology industries".

Tuesday, February 12, 2008

It's Varicent's Turn to Report Record Revenues for 2007

After finding several articles on how hot the sales performance management industry was in 2007, along with several press releases about how well some of the major SPM vendors were doing, today it is now Varicent's turn to report triple digit growth in 2007.

2007 has been a record year for Varicent; record-breaking revenues, record growth, record number of new clients...

At the risk of repeating what I said before, 2007 has been a very good year for sales performance management and 2008 looks very promising!

Blog Search

Subscribe

Blog Directories

Sales Blogs - BlogCatalog Blog Directory

Enter your email address:

Delivered by FeedBurner

Add to Technorati Favorites

Companies Linking to Me







Tags

About Me

My photo
Ottawa, Ontario, Canada
Julien Dionne is a well-rounded consultant with global business management experience and outstanding technical, business and leadership skills. He earned a Bachelor of Applied Science in Software Engineering from the University of Ottawa, Canada, and he is a member of the Canadian Professional Sales Association. The views posted within this blog do not reflect the views of Julien’s current or previous employers and clients. Julien can be reached at julien.dionne@gmail.com
View Julien Dionne's profile on LinkedIn